The CollegeHunch® mobile application (the “App”) is an app that will enable you, through your iOS device ("Mobile Device"), to view information about colleges and universities (“Colleges”). Among other things, it enables you to save information about particular Colleges in “Favorites” and “Clippings,” compare Colleges to one another, and add dates to your Mobile Device calendar.
The App is provided by Stipend, LLC (“Stipend” or “we” or “us”). To maintain and operate the App, we work with various third-party service providers (“Service Providers"). Service Providers include vendors and suppliers that provide us with technologies, services or content for hosting the App, updating the data in the App, analyzing the operation of the App (“Mobile Analytics”), advertising and marketing, and customer services.
This Privacy Statement describes the personally-identifiable information (“Personal Data”) and other information (“Non-Personal Data”) that is collected when you use the App, how it is used, and with whom it is shared. For clarity, any information that identifies you or another person (e.g., your complete name, an email address used only by you, your physical address, your telephone number, biometric data) or information when combined with other available information identifies you or another person (e.g., part of your name, your date of birth, your zip code), is Personal Data. By contrast, any information that does not identify you or another person (e.g., anonymized data or aggregated, de-identified data) is Non-Personal Data.
By providing us with the Personal Data that is described below, you expressly consent to our collecting that information and to our using, storing and sharing it as provided in this Privacy Statement.
Information that is collected when you use the App
Personal Data and other information you provide to us directly. You do not have to register with us to use the App. But, in order to use the account-specific features of the App, such as saving Colleges to favorites or adding Colleges to a spreadsheet, you must sign up. If you do decide to register without using Sign in with Apple® or, in App versions prior to v3.9, Facebook® or Twitter®, we ask you for your first and last name and email address. We also ask for, but you do not have to provide, your gender, whether you are a student, parent or counselor, and if you are a student, what high-school class you are in.
Other information you provide to us indirectly. Other information that may be collected when you use the App or that may become available to us in the course of monitoring the App includes the searches you conduct, the Colleges you list in your “Favorites,” the Colleges you compare, the email addresses to which you send spreadsheets you have created to compare Colleges (“Spreadsheets”), the information you save in your “Clippings,” the way in which you filter the Colleges that you are reviewing, and your tap and swipe behavior, which refers to the way in which you browse and use the App. We, or our Mobile Analytics Service Providers, may automatically record this information in our service providers’ server logs or by using cookies or other technologies such as web beacons.
Personal Data and other information we may receive from third parties. We may receive Personal Data and other information about you from third parties. For example, if you access the App by using Sign in With Apple®, or through a third-party connection or log-in, such as Twitter® or Facebook®, or by “following” or “liking” the App, or linking the App to that service, that third party may pass certain information about your use of its service to us. Such information may include the user name or ID associated with that account, your email address, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites, apps and services before linking or connecting them to the App.
Device identifiers. When you access the App through your Mobile Device, we and our Service Providers may access, collect, monitor and remotely store information about your Mobile Device, including the hardware model, operating system and version, unique device identifier, browser type and language, serial number, mobile device phone number, and mobile network information (collectively, “Device Identifiers”).
Location data. When you access the App through your Mobile Device, we and our Service Providers may access, collect, monitor and remotely store “Location Data,” which may include GPS coordinates (e.g., latitude and longitude) or similar information regarding the location of your Mobile Device. Location Data may convey to us information about how you browse and use the App as well as your current location. If you enabled location tracking when you launched the App, you can review or change your setting later on your Mobile Device.
Other information. When you access the App through your Mobile Device, we and our Service Providers also may access device state information and information about how the App functions on your Mobile Device.
Use of information
To help you find Colleges. Your searches, filters, and other activities within the App will indicate the kind of College you may be looking for, what aspects of Colleges may be important to you, or in what geographical location you may want to attend college. Based on that information, we may provide you with information about Colleges that are similar to or located near a College you have looked at or are looking at, information about Colleges and points of interest in the geographical area in or from which you are using the App, and other customized information that we think may be useful to you in your search for a College.
To facilitate use of the App. We and our Service Providers use information we collect to (i) remember you so that you will not have to log in each time you use the App, (ii) help you efficiently access your information after you sign in, (iii) compile aggregate metrics such as total number of users, traffic, demographic patterns, and user behaviors related to the use of the App, such as Colleges added to favorites, Spreadsheets and Clippings, (iv) diagnose or fix bugs, crashes or other technology problems, (v) solicit your feedback about crashes, fixes and updates, and invite you to beta test updates of the App, and (vi) automatically update the App on your Mobile Device.
To send you service and promotional information. We and our Service Providers may use your email address and other information we collect or receive through the App to send you reminders, changes and updates, and technical and security notices related to the App, and promotions and special offers related to the App or other products and services, by emails or push notifications to your Mobile Device. Emails that are sent to you through the App may use web beacons to track when you open and act on those emails.
To create anonymous and aggregated data. We may de-indentify Personal Data to compile anonymous, aggregated analytical information to improve the user experience of the App, to add or remove features in the App, or to create statistical reports.
Disclosure and sharing of Personal Data
Disclosure to Service providers. We may provide your Personal Data and other information that we collect to our Service Providers. Service Providers’ access to your Personal Data is limited to the information reasonably necessary for them to perform their limited functions.
Disclosure for legal reasons
We may disclose your Personal Data and other information if we believe that it is reasonably necessary to comply with a law or regulation or judicial or administrative order, to protect the safety of any person, to address fraud, security or technical issues, or to protect Stipend’s rights or property. However, nothing in this Privacy Statement is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your Personal Data.
If Stipend is acquired by or merged into another company, or if the App is sold to another company, we will make that information available to that company to use in the ways described above, to enable it to continue the business of operating the App.
Rights of California residents. If you are a California resident, you have particular rights under California’s privacy law and the California Consumer Privacy Act (“CCPA”) (Cal. Bus. & Prof. Code §§ 1798.83, 1798.100 and 22575 et seq.), which include the following:
If you would like to request that we delete your Personal Data or close your account, or exercise any of your other privacy rights, please contact us by email at firstname.lastname@example.org . We may take reasonable steps to verify your identity before deleting your Personal Data or taking any other actions. Alternatively, you may close your account within the App.
Disclosure of other information
Disclosure to Colleges. We may share or sell Non-Personal Data about how people use the App with Colleges and with companies that provide data to Colleges. However, we will not share or sell any Personal Data or any other information that would enable anyone to identify you or any other individual user.
Disclosure by third parties. Third parties such as Twitter (if you used it to log in to the App) may disclose aggregate end-user data. For each third party, please see their privacy statements to understand what data they collect and how they use it.
Storage of information
We store all information that we collect through the App on your Mobile Device and on servers operated by third parties. These servers are currently located in the United States, but in the future, they may be located in other countries and jurisdictions. You consent to have your Personal Data, and the other information that may be collected when you use the App, collected, stored and processed on your Mobile Device and on servers in the United States and in other countries and jurisdictions. If you back up your Personal Data on your Mobile Device, then you consent to have your Personal Data stored and processed on the servers and other devices you choose for that purpose.
Some Service Providers may automatically retain and store on their own servers any Personal Data or other information that they collect or process when you use the App.
Transfer of information
We may transfer information that we collect about you, including Personal Data, to affiliated entities or other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
Management of information
You can view the Personal Data associated with your account by viewing “My Details” in the App. If you wish us to delete that Personal Data, contact us at email@example.com and provide the email address you used to register. We may take reasonable steps to confirm your identity, and we will delete your Personal Data. However, we may retain certain Personal Data for a limited period of time for security and fraud protection. If you use version 3.9 of the App or later, you may also close your account within the App. Please note, though, that if we delete your Personal Data, or if you close your account, you will still be able to use the App, but we may not be able to provide you with some or all of the features that require your Personal Data to function.
Opting out of collection of your information for tracking and advertising
Check the settings on your Mobile Device to see whether and to what extent you can delete or disable tracking mechanisms. Disabling cookies or other tracking tools may disable some of the features available on the App.
Protection of information
You are responsible for maintaining the privacy of your unique password and account information and for controlling access to your communications from the App at all times.
Your Personal Data will be stored in reasonably secure third-party data centers. Nevertheless, we cannot (i) ensure or warrant the security of any information that you store on the App (or any Personal Data that you transmit when you use the App) or (ii) guarantee that information stored on or transmitted through the App may not be accessed, disclosed, altered, or destroyed. If any Personal Data under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation, and where appropriate, we will notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We are not responsible for the collection, use and disclosure policies and practices (including the data security practices) of other organizations, or any other app developer, app provider, operating system provider, wireless service provider or device manufacturer, including for any Personal Data you disclose to other organizations through or in connection with the App.
Links to third-party websites
For your convenience, we offer links to websites operated by organizations other than Stipend. We do not endorse and are not responsible for the privacy practices, information collection practices or security of these third-party sites, and we have no control over them. If you choose to tap on these links, you should review the cookie and privacy statements associated with those websites. If you wish to opt out of any collection or sharing of information by these third-party websites, you must follow their respective opt-out policies and procedures. By using the App, you agree that we are not responsible or liable for any content or advertising on these sites or for any damage or loss that may result from using these websites.
We do not knowingly collect Personal Data from anyone under 13. If we become aware that a child under 13 has provided us with Personal Data, we will take steps to delete such information and close the child's account.
If you are a parent or guardian, and you become aware that your child has provided us with Personal Data without your consent, please contact us at firstname.lastname@example.org and we will take steps to delete all such information and close the child’s account.
The CollegeHunch website
The Collegehunch website at https://www.collegehunch.com (the “CollegeHunch Site”), is operated by Stipend to provide information about the App.
The Personal Data we collect on the CollegeHunch Site. Currently, we do not collect any Personal Data on the CollegeHunch Site.
Use of the Personal Data that we collect on the CollegeHunch Site. Currently, we do not collect any Personal Data on the CollegeHunch Site.
Disclosure of Personal Data to third parties. Currently, we do not collect any Personal Data on the CollegeHunch Site.
Other information collected on the CollegeHunch® Site. There are various ways in which non-Personal Data is collected as a result of your visits to the CollegeHunch® Site.
What you can do to limit the collection and use of information about your online activities
“Do Not Track” Signals
If you would like to exercise any of your rights stated in this Privacy Statement, you may contact us by email at email@example.com.
Changes to this Privacy Statement
This Privacy Statement was last updated on January 31, 2020. Prior versions are dated October 21, 2019, April 20, 2019, August 3, 2018, May 20, 2018, February 3, 2016, and August 30, 2015. The Privacy Statement of the CollegeHunch Site was previously updated on August 8, 2016.